Senator STEPHEN M. SWEENEY
District 3 (Cumberland, Gloucester and Salem)
Establishes the “Superstorm Sandy Bill of Rights.”
CURRENT VERSION OF TEXT
An Act establishing the “Superstorm Sandy Bill of Rights” and supplementing Title 52 of the Revised Statutes.
Be It Enacted by the Senate and General Assembly of the State of New Jersey:
1. This act shall be known and may be cited as the “Superstorm Sandy Bill of Rights.”
2. The Legislature finds and declares that:
In the autumn of 2012, Superstorm Sandy ravaged New Jersey’s shoreline, as well as many other communities in the State. Sandy inflicted more than $36 billion of damage on New Jersey, destroyed or damaged more than 72,000 of the State’s homes and businesses, and has driven more than a quarter million State residents to seek governmental assistance. While New Jersey communities have taken certain important steps toward recovery, the work to rebuild is far from complete.
Since the recovery effort began, too many victimized individuals, businesses, especially small businesses, and communities have experienced unreasonable inconveniences and unfair treatment in their efforts to obtain governmental assistance. These problems have arisen in the form of unclear application and appeals processes, difficulties in obtaining the status of applications, rejections without any reasoning offered, waiting lists provided without any clear order, disparities in funding offered for African-American and Latino applicants, insufficient and often inaccurate program information offered on State websites, particularly when offered in Spanish, State funding offered to certain communities in amounts disproportionate to the amount of damage endured, insufficient resettlement funding offered to low and moderate income individuals, a failure by the State to correct the inadequacies of its website information, and an overall lack of transparency and refusals to respond to requests under P.L.1963, c.73 (C.47:1A-1 et seq.), commonly known as the open public records act. For these reasons and others, it is necessary for the Legislature to enact the “Superstorm Sandy Bill of Rights.” This legislation establishes standards for the treatment of individuals, small businesses and other businesses, and communities that have been victimized by this tragedy, by Hurricane Irene, or by a severe weather event in the future.
3. a. As used in P.L. , c. (C. ) (pending before the Legislature as this bill):
"Applicant" means an individual, small business owner, or other entity or party that has applied for benefits under a recovery and rebuilding program.
“Commissioner” means the Commissioner of Community Affairs.
“Local unit” means a county or municipality.
“Recovery and rebuilding program” means a use by the State, or its contractor, of funding that is initially provided by the State or federal government in response to a severe weather event for the purpose of loss reimbursement, repairs, rebuilding, restorations, relocation assistance, reconstruction, removal of debris, temporary housing, household assistance, relief, hazard mitigation improvements, construction, or other recovery and rebuilding activities deemed to be a recovery and rebuilding program by the State Treasurer, provided that the total amount spent by the State and federal government combined on all recovery and rebuilding program uses for that severe weather event is greater than $10 million. This definition includes State-administered programs, for which the funding has not yet been fully spent, and for which the funding was initially provided by the State or federal government, to rebuild and recover from Superstorm Sandy and Hurricane Irene.
“Severe weather event” means Superstorm Sandy, Hurricane Irene, or any future natural disaster, including earthquakes.
“State” means the State, any office, department, division, bureau, board, commission, agency, or authority of the State.
b. To the greatest extent permissible under federal law, the State shall ensure that each individual, business, and local unit that has applied for, is applying for, or is receiving benefits under a recovery and rebuilding program, shall have the following rights:
(1) The right to a plain language explanation of all requirements to apply for and receive benefits, or to appeal a denial of benefits or any other adverse determination, from any recovery and rebuilding program. A description of applicant rights to file appeals, a step-by-step description of the application and appeals process, and a list of all required documents, shall be conveniently available on the State’s Internet website;
(2) The right to appeal a denial from a recovery and rebuilding program, and obtain a decision within 50 days. An applicant shall have the right to appeal a denial, or any other adverse determination, from a recovery and rebuilding program, an award amount, a placement on a waiting list, a contractor selection, or any other decision that the applicant might reasonably view as unfavorable. The State, or its contractor, shall render a decision on any such appeal within 50 days. If no decision is made within 50 days, then the appeal shall be deemed successful, and all relevant State and private entities shall act accordingly. In the event of a successful appeal, the applicant shall have the right to be repositioned on a list or waiting list for any benefits, or otherwise accommodated, as though the correct determination had been made at the time of the initial determination;
(3) The right to know where the application or processing stands at all times, including the right to a unique applicant identification number. In conjunction with any recovery and rebuilding program, there shall be a system to track the status of each application. The system shall be available on the State's Internet website without any personal identifying information, over the telephone, and through the assistance of trained counselors, one of whom shall be assigned to each applicant;
(4) The right to know why the State, or its contractor, has rejected the applicant from a recovery and rebuilding program, placed the applicant on a waiting list, or made or failed to make any other determination that the applicant may reasonably consider adverse. Each applicant, including each applicant who is rejected, placed on a waiting list, or subjected to any determination that may reasonably be considered adverse, shall be provided a full list of reasons for any program decision at the time of the decision. Such reasons shall include, but shall not be limited to (a) a description and copy of the formula and calculations used to determine the amount of the proposed award for any program for which they are approved, and (b) for any program with a prioritization or randomization process, or both, a description of that process and a detailed calculation showing all factors used in such process and how such factors were used to assess the applicant’s application. Additional reasons for a determination shall not be added if an applicant subsequently cures the initial reason for the adverse determination, or demonstrates that it was mistaken;
(5) The right to know where the applicant stands on a waiting list, and why. Any recovery and rebuilding applicant placed on a waiting list shall be given a numbered position on that list. Upon initial placement, the applicant shall be informed of this numbered position and provided with a complete explanation of the rationale behind the placement determination via regular mail. The applicant’s waiting list placement shall be maintained on the State’s Internet website, and shall be searchable for the applicant, but without any personal identifying information. Any changes to the waiting list, as posted on the Internet website, shall be updated on a weekly basis at a minimum;
(6) The right to fair access to recovery and rebuilding programs regardless of race or ethnicity.
(a) Not later than the 30th day next following the enactment of P.L. , c. (C. ) (pending before the Legislature as this bill), the commissioner shall complete a report documenting all accepted, waitlisted, rejected, and withdrawn applications, by race and ethnicity of the applicant, for recovery and rebuilding program benefits related to Superstorm Sandy. The report shall detail the reasons for accepted status, waitlisted status, rejections, and withdrawals, sorted by the municipality wherein the damaged property is located. The report shall be updated on a monthly basis until all program funding has been disbursed. Upon completion, the initial report, as well as each monthly update, shall immediately be provided to the Legislature pursuant to section 2 of P.L.1991, c.164 (C.52:14-19.1), to the State Auditor, and posted on the State’s Internet website. Not later than one year following the enactment of P.L. , c. (C. ) (pending before the Legislature as this bill), the State Auditor shall complete an audit of the first four months of the commissioner’s reporting, and submit an audit report to the Legislature, pursuant to section 2 of P.L.1991, c.164 (C.52:14-19.1), detailing the results of the audit. This audit, and audit report submission to the Legislature, shall be updated on an annual basis until all funding has been disbursed.
(b) For all future recovery and rebuilding programs, reporting and auditing shall follow the same parameters as required for Superstorm Sandy. The commissioner shall complete and submit the initial report not later than the first day of the first month next following commencement of the program, and shall update the report monthly, also following the same parameters as required for Superstorm Sandy, until all program funding is disbursed. The State Auditor shall complete the initial audit and submit the initial audit report, covering the first four months of the commissioner’s reporting, not later than the first day of the twelfth month next following commencement of the program. This audit and audit report submission shall be updated on an annual basis, to reflect the most recent information available, until all funding has been disbursed;
(7) The right to access all information on recovery and rebuilding programs in both English and Spanish. Whether online, over the telephone, or through in-person communications, all information provided on a recovery and rebuilding program in English must be available concurrently, accurately, and comprehensively in Spanish, and in any other languages required pursuant to State or federal law;
(8) The right of a local unit to obtain funding solely based on the following factors: the extent of physical damage caused by the severe weather event, the extent of need among those of modest income in conformance with paragraph (9) of this subsection, and the extent of future severe weather risk. All funding distributions shall be based on an objective and complete survey of the level of physical damage, with prioritization based solely on a consistent application of standards which benefit the local units, businesses, and individuals that are most impacted and have the greatest need, and which enable the local units, businesses, and individuals that are most impacted and have the greatest need to receive benefits that allow them to recover, rebuild their lives, and be better positioned to avoid or protect against physical damage from future severe weather events. Funding decisions by the State and its contractors shall not overlook local units, businesses, and individuals that are significantly impacted by the severe weather event, but are located outside of the counties and other areas that are generally most impacted by the severe weather event;
(9) The right to simultaneously seek benefits through more than one recovery and rebuilding program, and through insurance. If an applicant is compensated, but not fully compensated through insurance, or through one recovery and rebuilding program, they shall not be prohibited from obtaining the rest of the compensation they are owed through another recovery and rebuilding program. If necessary, the State or its contractor may prioritize recovery and rebuilding program applicants who are not also seeking benefits through other recovery and rebuilding programs, or through insurance, but the State may not deny an applicant because of the other application, or because the applicant is appealing a denial from another application;
(10) The right for victims with modest income to obtain a fair portion of recovery and rebuilding program benefits. No less than 60 percent of funding awarded through the Superstorm Sandy Homeowner Resettlement Program shall be allocated to individuals of low or moderate income, meaning those individuals occupying households with a gross household income equal to 80 percent or less of the median gross household income for households of the same size, and within the same housing region, as defined by subsection b. of section 4 of P.L.1985, c.222 (C.52:27D-304). No person shall be denied Superstorm Sandy benefits, or the benefits of any other recovery and rebuilding program, on the basis of the receipt of any other form of public assistance that is unrelated to the severe weather event;
(11) The right to know how funding is allocated and how funding decisions are made, including transparency with regard to criteria used to award funding for specific building projects. Basic information displaying the beneficiaries of all contracts for the expenditure of recovery and rebuilding program funds shall be updated on the State's Internet website on a weekly basis, together with a full and current explanation of the criteria and process by which applications are prioritized. Changes to program policy and information on new contractor awards shall immediately be posted on the State's Internet website; and
(12) The right to be treated with dignity and respect throughout the recovery process. When interacting with victims of a severe weather event, the State, including the Department of Community Affairs, the Department of Banking and Insurance, and all other State entities involved in the recovery, shall answer questions and complaints in a timely manner, and otherwise treat victims with dignity and respect.
4. a. A public official, officer, employee, or custodian who knowingly and willfully violates P.L. , c. (C. ) (pending before the Legislature as this bill), and this violation is found to have unreasonably impeded access to recovery and rebuilding program benefits under the totality of the circumstances, shall be personally subject to a civil penalty of $1,000 for an initial violation, $2,500 for a second violation that occurs within 10 years of an initial violation, and $5,000 for a third violation that occurs within 10 years of an initial violation. This penalty shall be collected and enforced through proceedings in accordance with the "Penalty Enforcement Law of 1999," P.L.1999, c.274 (C.2A:58-10 et seq.), and the Rules of Court governing actions for the collection of civil penalties. The Superior Court shall have jurisdiction of proceedings for the collection and enforcement of the penalty imposed by this section. Appropriate disciplinary proceedings may be initiated against a public official, officer, employee, or custodian against whom a penalty has been imposed.
b. In the event of an unsuccessful appeal of a denial from a recovery and rebuilding program, an unsatisfactory placement on a waiting list, or any other decision that the applicant might reasonably view as unfavorable, the applicant may institute a proceeding to challenge the decision by filing an action in Superior Court, which shall be heard by a Superior Court Judge who has been designated to hear such cases because of that judge’s knowledge and expertise in matters relating to the distribution of disaster aid. The right to institute a proceeding under this paragraph shall be solely that of the applicant. The State, or State contractor responsible for the unfavorable decision, shall have the burden of proving that the decision is authorized by law. If it is determined that the unfavorable decision was improper, the court shall order the benefit granted at an appropriate level. An applicant who prevails in a proceeding shall be entitled to a reasonable attorney's fee from the State or its contractors, as appropriate.
5. This act shall take effect immediately.
This bill would establish the “Superstorm Sandy Bill of Rights.” This tragic storm inflicted immense damage to this State, and has driven more than a quarter million State residents to seek governmental assistance.
Since the recovery effort began, too many victimized individuals, businesses, and communities have experienced unreasonable suffering, inconveniences, and unfair treatment in their efforts to obtain governmental assistance. These problems have arisen in the form of unclear application and appeals processes, difficulties in obtaining the status of applications, rejections without any reasoning offered, waiting lists provided without any clear order, disparities in funding offered for African-American and Latino applicants, insufficient and often inaccurate program information, particularly in Spanish, State funding offered to certain communities in amounts disproportionate to the amount of damage endured, insufficient resettlement funding offered to low and moderate income individuals, and an overall lack of transparency and refusals to respond to OPRA requests.
This bill would establish standards for the treatment of individuals, businesses, and local units that have been victimized by this tragedy. This bill would require that, to the greatest extent permitted under federal law, each individual, business, and local unit that has been victimized by this tragedy, shall have rights to transparent and fair access to all recovery funding. This access would be based on consistent and transparent standards, focused on the recovery efforts of those most impacted, and with the greatest need. Specifically, this bill would require (1) a clear explanation of application requirements, (2) certain rights to appeal unfavorable decisions, (3) rights to knowledge of where an application stands, (4) the right to know why a rejection occurred, (5) the right to knowledge of waiting list placement, (6) the right to fair access regardless of race or ethnicity, (7) the right to access program information in languages other than English, (8) the right for local units to obtain benefits based on the level of damage, (9) the right to apply for benefits through more than one program, and through insurance, (10) the right for victims of modest income to obtain a fair portion of benefits, (11) rights to knowledge of how contracting decisions are made, and (12) the right to be treated with dignity and respect. The bill would also impose similar standards for any future disasters and unspent recovery funding from prior disasters.
A public official, officer, employee, or custodian who knowingly and willfully violates provisions of this bill, and unreasonably impedes access to program benefits as a result, could be subject to a civil penalty of $1,000 to $5,000. An applicant who is subject to an unfavorable decision may challenge the decision by filing an action in Superior Court.