Sponsored by:
Senator LINDA R. GREENSTEIN
District 14 (Mercer and Middlesex)
SYNOPSIS
Requires MVC to operate hotline to assist with online transactions.
CURRENT VERSION OF TEXT
As introduced.
An Act concerning services provided by the New Jersey Motor Vehicle Commission and supplementing Title 39 of the Revised Statutes.
Be It Enacted by the Senate and General Assembly of the State of New Jersey:
1. The New Jersey Motor Vehicle Commission shall establish and maintain a toll-free telephone hotline where commission employees, or persons under contract with the commission, are available in real-time, at a minimum, during weekdays between 8:30 a.m. and 5:30 p.m., to assist individuals in navigating the commission’s website and processing online transactions.
2. This act shall take effect immediately.
STATEMENT
This bill requires the New Jersey Motor Vehicle Commission (commission) to establish and maintain a toll-free telephone hotline where commission employees, or persons under contract with the commission, are available in real-time, at a minimum, during weekdays between 8:30 a.m. and 5:30 p.m., to assist individuals in navigating the commission’s website and processing online transactions.